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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Weiler

December 30, 2025

5  out of  5
rating by Kimberly Weiler
"I called enquiring for information and spoke to Alexis, she was very helpful, patient with my questions and overall incredibly professional! I appreciated her time and would absolutely recommend this insurance group!"
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Evan Opeka

December 28, 2025

5  out of  5
rating by Evan Opeka
"Lindsey was a pleasure to work with on my homeowners insurance. Quality coverage with honest pricing. I would recommend the Chicone team to anyone looking for a trustworthy insurance agency."
We responded:
"Thank you, Evan, for the 5 star review! Appreciate you choosing our team to help with your new home insurance needs."
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Kelley Duppstadt

December 22, 2025

5  out of  5
rating by Kelley Duppstadt
"Emily is always professional and helpful when I call. I always appreciate the kindness and patience. I highly recommend the Megan Chicone Group!"
We responded:
"Emily is a gem! Thank you for your continued support of our insurance agency. We appreciate you, always!"
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Recruiter Huth Technologies

December 22, 2025

5  out of  5
rating by Recruiter Huth Technologies
"She is the best!"
We responded:
"Thank you for the five star review and choosing my team to service your auto, home, and life insurance needs!"
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BM LLC

December 21, 2025

1  out of  5
rating by BM LLC
"Google says they open at 9. They do not open at 9. Super easy to update your Google hours, this isn’t rocket science. It’s always something with this office. Either they don’t answer the phone when they are open or they never call you back. UPDATE: “Alexis” is obnoxiously rude and unprofessional. Pray you don’t get her when you call 2nd Update after the “owner” responded: it doesn’t matter if someone slept in the office the night before; your phone system says the office is closed. So it’s irrelevant if someone was there at 7:30 am. Fix your broken phone system. Do better."
We responded:
"Hi! Thank you for your feedback. May I ask your name so I can reach out by phone? Our office in Peters had an employee there at 7:30 this morning."
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James McKee

December 21, 2025

1  out of  5
rating by James McKee
"Working with Megan Chicone – State Farm Insurance Agent has been one of the most aggravating professional experiences I’ve had. The level of incompetence is honestly shocking. Basic concepts have to be explained multiple times, straightforward requests are misunderstood, and tasks that should be routine somehow get botched or ignored entirely. There is a clear lack of critical thinking and attention to detail—two qualities that are absolutely non-negotiable in the insurance industry. What makes it worse is the absence of ownership. Mistakes are brushed off, follow-ups require constant chasing, and resolutions only happen if you essentially do the job for them. Instead of guidance, you get confusion. Instead of expertise, you get delays and incorrect information. It feels less like working with a professional and more like supervising someone who is wildly out of their depth. When you’re trusting someone with coverage that affects your finances, assets, and peace of mind, this level of ineptitude is unacceptable. There are plenty of agents who are competent, responsive, and capable. This is not one of them. One star. Look elsewhere. PS I also agree with a previous one-star reviewer: Alexis should not be answering phones—let alone anywhere near one. Her entitled and snotty attitude is extremely disrespectful and unprofessional, and it perfectly sums up the overall experience with this office."
We responded:
"Thank you for your feedback. I don’t see that our team ever worked with a “James McKee”. Your one-star AI generated reviews hurt small businesses like mine. My team works extremely hard to provide top notch service to our customers and community. Please stop hurting small business!"
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Sydney Dolanch

December 19, 2025

5  out of  5
rating by Sydney Dolanch
"Lindsey did an amazing job helping my husband and I with our homeowners insurance. We were grateful to have her expertise as we navigated our first home purchase. Thanks again, Lindsey!"
We responded:
"Welcome to our insurance agency! Thank you for allowing us to help with protecting your first home! Welcome back to Pittsburgh!"
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Kevin McCloskey

December 19, 2025

5  out of  5
rating by Kevin McCloskey
"Great experience working with Lindsey to get our Home and Auto set up. Highly recommend working with this team!"
We responded:
"Thank you, Kevin, for the 5-star review! Happy to hear Lindsey was able to help with your home and auto insurance. We appreciate your business!!"
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Mason McLain

December 15, 2025

5  out of  5
rating by Mason McLain
"Lindsey was absolutely amazing and helpful, especially when I needed immediate help. Truly a blessing to have been helped by her!"
We responded:
"We love hearing this, Mason! Thank you for choosing our insurance agency to help with your insurance needs. We look forward to serving you :-)"
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Karen Marshall

December 11, 2025

5  out of  5
rating by Karen Marshall
"Megan Emily was efficient, responsive and had the knowledge to complete this policy"
We responded:
"Thank for choosing our agency to help with your insurance needs! We value your business. "
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Maria Rotunda

November 26, 2025

5  out of  5
rating by Maria Rotunda
"I really had quite a mess to deal with and Emily helped me with so much patience and kindness. She stayed in touch with me throughout the process and helped me understand things that I didn’t before. I’m so glad that when I reached out, Emily was the one to return my call and work with me."
We responded:
"Love reading this! Thank you for your kind words and opportunity to help with your auto insurance needs. We appreciate you!"
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Zoe Tuff

November 12, 2025

5  out of  5
rating by Zoe Tuff
"Always kind n courteous"
We responded:
"You have been a long time customer and we cannot thank you enough! We are always here to help in any way we can. Thank you for the review! We appreciate you!!!"
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Melissa Sanger

October 27, 2025

5  out of  5
rating by Melissa Sanger
"Ashley Shields was very helpful and got me a better rate and made the process very simple."
We responded:
"Thank you, Melissa, for sharing your positive experience with us. It's wonderful to hear that Ashley was able to assist you effectively and secure a better rate. We strive to make the process as simple as possible for our customers, and your feedback is greatly appreciated."
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Jarred W

October 22, 2025

5  out of  5
rating by Jarred W
"Reached out to Lindsey in order to help me get my renters insurance moved out of state and off my old apartment to cover my new apartment, despite me calling and needing it last minute she came in clutch to get it done so I'd be able to get moved in today. Thank you!"
We responded:
"So happy to help you! We strive to provide efficient and prompt service! Thank you for choosing our team for your insurance needs!"
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James Mounts

October 6, 2025

5  out of  5
rating by James Mounts
"We switched to several agents before finally finding Megen Chicone. My wife and I are very happy with her as our agent. Her agency is always friendly, responsive and helpful in answering our questions. We highly recommend her to be you agent. Thanks Megen!"
We responded:
"Thank you, James, for sharing your experience. It's wonderful to hear that you and your wife are happy with the service provided by Megan and the team. We strive to be friendly, responsive, and helpful, and it's great to know that these efforts are making a positive impact. Your recommendation means a lot to us!"
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Matt Vickers

September 29, 2025

5  out of  5
rating by Matt Vickers
"Worked with Lindsey from start to finish, and I will tell you, smooth sailing, and speedy! Thank you guys for great customer service, an interaction that resulted in me referring my significant other to get coverage from you guys! Thank you for all you do!"
We responded:
"We so appreciate the review and insurance referrals! Please don’t keep us a secret 😌"
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Zanda Gareb

September 24, 2025

5  out of  5
rating by Zanda Gareb
"I had an excellent experience working with Megan Chicone at State Farm. She helped me set up both my home and auto insurance, and the process was smooth, stress-free, and quick. Megan was very professional, knowledgeable, and patient in explaining all my options so I could make the best decision for my needs. She made sure I understood my coverage and answered all my questions thoroughly. I truly appreciate her friendly attitude and how she went above and beyond to make everything easy for me. I highly recommend Megan to anyone looking for reliable and trustworthy insurance support!"
We responded:
"We are so grateful for the opportunity to help with your insurance needs! Our team strives to make the process easy and pleasant. So glad to hear we hit the mark!! Thank you for sharing!"
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Frank Runco

September 24, 2025

5  out of  5
rating by Frank Runco
"Dealt mostly with Emily. She's on top of it. Very pleased with her."
We responded:
"Thank you, Frank! We appreciate you taking the time to share your experience with our insurance team! We look forward to continuing to service all your insurance needs!"
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Nicole Walden

September 23, 2025

5  out of  5
rating by Nicole Walden
"Megan’s knowledge and service is top notch! I had a business policy that was outdated in coverage, she was able look it over and make great suggestions to protect myself and my business, while at a reasonable rate. I feel very confident having made the switch to Megan and State Farm. Megan’s staff is great to work with as well. I’ve always had a great experience anytime I’ve spoken with them."
We responded:
"We love our women owned small businesses! Thank you for the kind words and five star review!! "
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Claire Cocco

September 20, 2025

5  out of  5
rating by Claire Cocco
"Lindsey is the best. She is efficient and great at answering all questions. I highly recommend her!"
We responded:
"Thank you so much, Claire! Lindsey will be thrilled to hear about your positive experiences working with her. Your recommendation means a lot to us!"
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Carolyn Shober

September 9, 2025

5  out of  5
rating by Carolyn Shober
"Always so easy and accommodating while adjusting and policies! Quickly replies with thorough answers and the BEST price!"
We responded:
"Thank you, Carolyn, for sharing your positive experience. It's wonderful to hear that you find our service easy and accommodating, and that you're pleased with the prompt and thorough responses. Providing the best price and service is always our aim. Your feedback is greatly appreciated!"
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Eliezer Ugarte

August 12, 2025

5  out of  5
rating by Eliezer Ugarte
"Emily Garcia was very helpful and friendly with getting renter's insurance set up, I really appreciated how hassle-free the whole experience was, especially since I've had previous agents create problems out of nowhere before. Highly recommend this office."
We responded:
"Thank you for the five star 🌟 review! Happy to hear it was a great experience setting up your renters insurance!"
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Melody Sanders

August 12, 2025

5  out of  5
rating by Melody Sanders
"Kristie was amazing to work with! Really helped me understand my auto policy and I was so glad to work with her face to face. So happy with my new auto coverage and my savings!"
We responded:
"Love hearing this!! Thank you for the five star 🌟 review! Happy to get you set up with better auto coverage and savings!"
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Oakason Chef O

August 11, 2025

5  out of  5
rating by Oakason Chef O
"Lindsey helped me with my renters insurance for a property in Pittsburgh. Not only was it seamless she was incredibly helpful and the process was extraordinary. Highly recommend her."
We responded:
"Cannot love this more! Thank you for choosing our agency for your rental insurance needs!"
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Shekhar Mahajan

August 6, 2025

5  out of  5
rating by Shekhar Mahajan
"I had a fantastic experience working with Emily. She has been incredibly helpful, knowledgeable, and—most importantly—very patient with all my questions throughout the process of setting up my various policies. She took the time to clearly explain the pros and cons of different coverage options, which really helped me make informed decisions with confidence. She guided me through every step, from issuing the policy to advising me on what to do next. Communication was prompt, clear, and friendly, and I always felt supported. It’s rare these days to find someone who is both professional and genuinely pleasant to work with. I’m very happy to have my insurance needs handled by someone so dependable, and I look forward to continuing with this agency. If you're looking for someone who truly goes the extra mile, makes the insurance process simple and stress-free, explains your options clearly, and can even help you save some money—call Emily. You’ll be glad you did. Highly recommended!"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Megan was able to assist you effectively and make the process of setting up your policies smooth and stress-free. Providing clear explanations and guidance is something we strive for, and it's great to know that you felt supported and informed throughout. Your recommendation means a lot, and we're delighted to have your trust in handling your insurance needs. Looking forward to continuing to serve you!"