State Farm® Insurance Agent Megan Chicone

"I’m so happy to have made the switch from Traveler’s - not only because of how much money we saved (over $1,000) but because of the great service from Megan and Lindsey. They made the process as quick and easy as possible, starting with comparing my current coverage and making sure that they matched or expanded coverage under State Farm. I’m also excited to have a local State Farm agent to reach out to now (although I hope I never need to)! Much better than corporate Travelers, and more cost effective; it’s a win-win! If you’re thinking about maybe switching, just reach out, you have nothing to lose and may be surprised by how much you’ll save (like me)!"

"Lindsey was very helpful and expedited all the services we needed."

"Lindsey is awesome! She made the process quick and easy! Not only that, she was able to save me money! Would absolutely recommend."

"The agency staff were very pleasant, attentive and helpful. They assisted me with creating my auto insurance policy while I was at the dealership finalizing the purchase of my vehicle. I would definitely recommend doing business with them."

"I needed rental insurance that would also cover my move from MD to Pittsburgh. Lindsey was amazing! Thanks for making a stressful situation enjoyable. :)"

"Emily was absolutely amazing. She walked me through it each steps and broke it down for me to understand. Emily was very patient and kind. I love working with her."

"I insure all of my properties and vehicles with Megan Chicone State Farm. She and her team are always a pleasure, and my rates are always fair. I cannot say enough about the friendly, fast, service that Lindsey provided. 5 stars every time!"

"I worked with Lindsey to switch insurance companies and the whole process was seamless and Lindsey was a joy to work with! I highly recommend Lindsey and the Megan Chicone agency!"

"I called enquiring for information and spoke to Alexis, she was very helpful, patient with my questions and overall incredibly professional! I appreciated her time and would absolutely recommend this insurance group!"

"Lindsey was a pleasure to work with on my homeowners insurance. Quality coverage with honest pricing. I would recommend the Chicone team to anyone looking for a trustworthy insurance agency."

"Emily is always professional and helpful when I call. I always appreciate the kindness and patience. I highly recommend the Megan Chicone Group!"

"She is the best!"

"Google says they open at 9.

They do not open at 9.

Super easy to update your Google hours, this isn’t rocket science.

It’s always something with this office.

Either they don’t answer the phone when they are open or they never call you back.

UPDATE: “Alexis” is obnoxiously rude and unprofessional. Pray you don’t get her when you call

2nd Update after the “owner” responded: it doesn’t matter if someone slept in the office the night before; your phone system says the office is closed. So it’s irrelevant if someone was there at 7:30 am. Fix your broken phone system.

Do better."

"Working with Megan Chicone – State Farm Insurance Agent has been one of the most aggravating professional experiences I’ve had.

The level of incompetence is honestly shocking. Basic concepts have to be explained multiple times, straightforward requests are misunderstood, and tasks that should be routine somehow get botched or ignored entirely. There is a clear lack of critical thinking and attention to detail—two qualities that are absolutely non-negotiable in the insurance industry.

What makes it worse is the absence of ownership. Mistakes are brushed off, follow-ups require constant chasing, and resolutions only happen if you essentially do the job for them. Instead of guidance, you get confusion. Instead of expertise, you get delays and incorrect information. It feels less like working with a professional and more like supervising someone who is wildly out of their depth.

When you’re trusting someone with coverage that affects your finances, assets, and peace of mind, this level of ineptitude is unacceptable. There are plenty of agents who are competent, responsive, and capable. This is not one of them.

One star. Look elsewhere.

PS

I also agree with a previous one-star reviewer: Alexis should not be answering phones—let alone anywhere near one. Her entitled and snotty attitude is extremely disrespectful and unprofessional, and it perfectly sums up the overall experience with this office."

"Lindsey did an amazing job helping my husband and I with our homeowners insurance.

We were grateful to have her expertise as we navigated our first home purchase.

Thanks again, Lindsey!"

"Great experience working with Lindsey to get our Home and Auto set up. Highly recommend working with this team!"

"Lindsey was absolutely amazing and helpful, especially when I needed immediate help. Truly a blessing to have been helped by her!"

"Megan Emily was efficient, responsive and had the knowledge to complete this policy"

"I really had quite a mess to deal with and Emily helped me with so much patience and kindness. She stayed in touch with me throughout the process and helped me understand things that I didn’t before. I’m so glad that when I reached out, Emily was the one to return my call and work with me."

"Always kind n courteous"

"Ashley Shields was very helpful and got me a better rate and made the process very simple."

"Reached out to Lindsey in order to help me get my renters insurance moved out of state and off my old apartment to cover my new apartment, despite me calling and needing it last minute she came in clutch to get it done so I'd be able to get moved in today. Thank you!"

"We switched to several agents before finally finding Megen Chicone. My wife and I are very happy with her as our agent. Her agency is always friendly, responsive and helpful in answering our questions. We highly recommend her to be you agent. Thanks Megen!"

"Worked with Lindsey from start to finish, and I will tell you, smooth sailing, and speedy! Thank you guys for great customer service, an interaction that resulted in me referring my significant other to get coverage from you guys! Thank you for all you do!"

"I had an excellent experience working with Megan Chicone at State Farm. She helped me set up both my home and auto insurance, and the process was smooth, stress-free, and quick. Megan was very professional, knowledgeable, and patient in explaining all my options so I could make the best decision for my needs. She made sure I understood my coverage and answered all my questions thoroughly. I truly appreciate her friendly attitude and how she went above and beyond to make everything easy for me. I highly recommend Megan to anyone looking for reliable and trustworthy insurance support!"